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Friday, April 24, 2009

Business Networking: The Advocacy Model



I mentioned the Advocacy Model in a recent post on 'How to build trust in business relationships'. I have also made reference to the various steps in many of the recent posts so thought it worth summarising the model again here.



1. Make contactUsually a conversation at an event or networking group meeting

2. Follow upOften a One2One interaction or smaller group to decide whether to move forward and how.

3. Form relationshipsThe next stage after having done something for the other person in the follow up to help them or their business. Or when they have done that for you.

4. Develop AdvocatesProvide ongoing value to the relationship by continuing to make connections and using your expertise to provide information to them. Regular feedback and thanks to the ones doing this for you.

Good Networking!Dave ClarkeGet 7 networking secrets for business success

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Looking at other social networking sites

One thing that the team's been keen on all along is that our social networking tool shouldn't aim to replace face-to-face interaction at the University. We want to promote 'idea moments', what a team from another University called 'Rolos'*, and we think that getting people physically together is a great way for these moments to happen. As far as we're concerned, if our tool introduces people to each other who go on to meet up occasionally, it's done its job - they don't have to regularly communicate via the tool as well.

So I was excited to hear about www.meetup.com - a site which helps facilitate face to face communication using the web. The whole point is that you meet real people, living near you, to talk about shared interests. Yes, there are message boards and photo albums for those groups, but the emphasis throughout is on meeting face to face. I think it's a brave concept. I'll have to report back on the quality of discussion at a meeting, though!

* Random Opportunities for Learning Outcomes, apparently! Would you give someone your last ROLO?

Pew report on social networking amongst adults

The Arcadia project blog mentions some of the conclusions of a new Pew report on how US adults use social networks. It seems they network mostly for personal reasons, that they are aware of privacy issues, and when networking professionally, use a variety of profiles on a range of sites.

The full blog post is here.

Libraries, Twitter and social networking

Twitter - a 'micro-blogging' and social networking service - is making its way into libraries across the US, whether to update patrons with important news (unexpected closures), to provoke curiosity and questions or to communicate internally. This article provides an interesting overview:

http://lis5313.ci.fsu.edu/wiki/index.php/Twittering_Libraries

Do you web2?

Netskills are looking for information on how researchers, academics, and the people who support their work use emerging tools, such as Web2.0 things like twitter, flickr and more. This is part of work funded by the JISC Users and Innovation (U&I) programme.

Please help them out by taking their survey!

They will use information from the survey to create guides to help others see how emerging technologies can help in research and teaching.

Ambient social networking

Over in the Newnham area of Cambridge, local company CamVine is looking at novel ways of displaying internet content on screens. This is a lot more fun than it might sound - check their daily twitter updates, which will highlight new ways of using Web2 and social, user-generated content in a shared environment. One for every day in February! (Is publishing an idea a day in this way a useful method for getting interest and feedback in your project? Should we try it for Academic Networking? Might it also work for research projects? Would a more private, group-oriented microblog such as Yammer or Wiggio be more appropriate for academics? Let us know!)

In a recent blog post, founder Quentin Stafford-Fraser talks about watching social network status feeds on displays, perhaps dotted around one's home, workplace or university. I can imagine having my research group's feeds in my departmental tearoom, where they could spark conversation and ideas (or give me something to read whilst I wait for the coffee machine to gurgle to a finish). Quentin calls this ambient social networking...

Phase III of our research gets under way...

Just a quick update for those following our research into the uses of social networking in an academic context.

Having interviewed 8 undergraduates and 8 post-graduate students in Phases I and II of our research, we're now onto Phase III, interviewing a diverse collection of academics associated with the University, from people at the start of their careers to a leading Professor, from someone returning part-time after a career break to people holding both departmental and college posts.

We're eagerly anticipating the analysis phase that will be coming up after this, as we try to synthesise the concerns, goals and motivations across the different groups of University members.